Clonmel is now very much an integral part of the incredible success story of Eishtec.
The company set up operations in Clonmel in October to cover one client, putting in place a back up support call service in place for a UKbroadband provider setting out a 200 job target.
At the official opening of the Eishtec operation in Clonmel last Friday, the company announced it had exceeded that target and are still recruiting.
250 are now employed by Eishtec at the Clonmel site in Ard Gaoithe.
The modern facility provides an impressive working environment located adjacent to the Boston and Abbot plants.
Clonmel employees provide back up support services for a UK broadband client.
The Waterford based customer service solution provider started trading in Waterford in May 2011 with just nine employees, and currently employs 1700 people across its sites in Waterford, Wexford, Craigavon and now Clonmel. Eishtec provides services to leading Irish & UK brands.
The Clonmel plant was officially opened last Friday by Minister for the Environment Alan Kelly.
The official opening was attended by Minister of State Tom Hayes, Deputies Mattie McGrath and Seamus Healy Mayor of Clonmel Pat English, Tipperary County Council chairman Seamus Hanafin and local public representatives.
Head of Broadband Operations and Training at Eishtec, Deirdre Phelan, said Eishtec had already exceeded the 200 target set out in October when the company announced its arrival in the town.
Ms Phelan said they expected to reach 300 employees in Clonmel by the middle of this year.
“When we arrived in this building in October it was just a shell. We are all very proud of what has been achieved in Clonmel since then and we are going from strength to strength,” she said.
Minister Alan Kelly paid tribute to all those involved in the phenomenal growth of Eishtec.
He described the arrival of Eishtec in Clonmel as another very good day for the town and said the presence of another dynamic company associated with such growth and quality was a massive boost for the town of Clonmel.
The Minister said Eishtec clients expect a quality service and that is what is provided by Eishtec employees in Clonmel and other locations.
”Eishtec is an amazing story of rapid growth. It has overshot its target of 200 jobs by fifty already and planned to take on more,” said Minister Kelly.
The company, he said, had experienced an impressive volume of growth and that was down to the performance of management and the employees.
This success story, he said, was down to the determination and vision of the owners who saw an opportunity and went for it.
Minister Tom Hayes said throughout his political career it always gave him great satisfaction to see job opportunities created in local communities.
This, he said, gave people the option to stay living in their own communities where they grew up and went to school and communities were a better place because of it.
He was very proud to be at Hotel Minella days after the Eishtec announcement to see hundreds of people queue up for interviews to secure a position in Eishtec.
Minister Hayes said it was fantastic for the Clonmel and wider catchment area to have so many opportunities to be employed in their own locality.
”People want to live and work in this beautiful part of the country and Eishtec are to be applauded for giving people jobs in their own communities,” he said.
He paid tribute to the people who established the company a short few years ago and said their courage and vision had a huge impact on so many families in Clonmel and in the south east.
Heather Reynolds, owner and Operations Director, said - “We are pleased to announce the opening of our new site in Clonmel. We have chosen Clonmel because of the large pool of talent available and the region’s great tradition of customer service in the telecommunications sector. Furthermore we continue to recruit vigourously in order to meet our plans for 2016.”
“Staff come from South Tipperary and Waterford communities and towns with a variety of experience across all industries from retail, hospitality, contact centers and manufacturing, as well as people looking to get back into employment.
At Eishtec, we run an intensive training programme to ensure that everyone is equipped with the skills required to enable them to support our customers and clients.”
Eishtec is continuing to recruit in order to meet customer demand and interested people can visit the careers page on the company website www.eishtec.com .
The available positions are a mix of full time and part time roles and might suit mothers or fathers wishing to return to the work place, or students looking to work their way through college, as well as those who want to start a new career.