There was a great sense of occasion and a definite buzz in the air in Tipperary recently when learners were presented with Certificates (FETAC Level 5) in Preparation for Work and Customer Service Skills Training.
The four-week training programme was co-ordinated by the South Tipperary Development Company under its Local and Community Development Programme and delivered by Renaissance Training, headed up by director Sylvia Guadino.
The training was provided in two parts – the first included preparation for work, IT, communications and Job Search. The second part was a two-week work placement in the state of-the-art Intellicom Call Centre in Clonmel. All the necessary supports, including transport, were provided as part of the programme by the South Tipperary Development Company.
This was an initial pilot project and, as a result of the positive feedback from the learners and the tutors, is now being rolled out across the county with further programmes in Tipperary Town and Clonmel, followed by Carrick-on-Suir and Slieveardagh.
This type of targeted training forms an integral part of the work of the South Tipperary Development Company under its COMPASS Programme in that it prioritises specific communities and contributes towards increased employability and job readiness.
Certificates were presented by Phil Shanahan, Social Inclusion Programme Manager with the South Tipperary Development Company. She complimented the group on their full participation on the programme and for making this pilot project the success that it clearly is.
She said the programme was a stepping stone towards other opportunities for further learning or employment and that there were many support services available to provide support on this path including SOLAS, South Tipperary VEC, the Department of Social Protection, Knockanrawley Resource Centre and Three Drives Family Resource Centre. She encouraged the group to continue to network and support one another.
Anna Tuohy Halligan offered without hesitation to provide a forum for the group to continue to meet monthly in the Three Drives Family Resource Centre.
The group was highly commended by Sylvia Guadino for their commitment and enthusiasm and for their individual contribution to the programme.
Sincere thanks were extended to Slyvia and her team from Renaissance for the quality of training provided and for her flexibility to meet the training needs of the learners.
Anyone wishing to find out more about this programme should contact the COMPASS team in South Tipperary Development Company on 052-7442654, or at firstname.lastname@example.org.